Effective communication is key to the success of an IT project. Communication barriers can cause serious problems for outsourcers and should be addressed at the beginning of the outsourcing relationship. Communication encompasses more than just language. Outsourcing companies must discover ways to manage the different time zones, distance and multiple locations. […]
Data security is one of the main concerns of IT managers who are outsourcing to a global sourcing provider for the first time. Intellectual property is one of the most valuable assets that a company will possess and therefore extra steps should be taken to protect it. The risk of data theft can […]
Hoshin strategic planning was used at Hewlett Packard Co. for the first time in 1976 for achieving these objectives.
What Is Hoshin Planning?
A project that is a ‘just-do-it’ type of project will not reap any benefits or show any returns on investment.
A system to develop a project pipeline is in line with the efforts for continuous improvement. A six-step process to keep the project pipeline full will enable the Master Black Belts and the Champions to […]
For such implementation, it becomes necessary for the project to start on the strong footing of well-thought out charter that covers all the problem areas of the organization - and an equally solid project sponsorship.
These two components are necessary to ensure the health of the project and achieve quality results.
Value provision is the starting point which leads towards providing the product according to the customer’s requirements. The value definition is based on the customer needs and not the non-value added activities.
The customer pays for a product that matches their requirements - they won’t and pay for waste.
There are times when Six Sigma proves an excellent methodology for the elimination of defects. Sometimes defects are understood from VOC or VOS. These may be relevant from the point of view of the business, but there may be some defects that may not be noticed.
For example, if there are delays within a process, […]
Six Sigma training has to be goal-based to improve performance.
Training should help the organization deal with problems such as the elimination of strategies that do not produce the expected results, improvement initiatives with no long-term gains and metrics that are meaningless.
Six Sigma Training methods
Wastage could be loss of time, loss of interest, loss of materials required and so on. A good solution to this can be achieved from the practical approach that 5S provides.
Lean Six Sigma practitioners have faith in it as a culture that aims at continuous improvement of the working environment and the work conditions. The […]
Ancillary call center processes have been perfect opportunities to implement Lean Six Sigma. However, some additional effort is needed on the main process of the call center - the call handling process.
With some software systems it is possible to bring about Lean culture and the elimination of waste.
Project management is all about making things happen. It’s about bringing successful completion to a project accomplishing predetermined goals and objectives. The main challenge for a project manager is to achieve all these goals and objectives while adhering to other constraints such as time and budget.
1. It is important that you begin with a clear […]
Based on this, in the later stages of the project, regular project reviews are attempted.
Project reviews are simple checks of the stage at which the project stands, whether or not it is following the timelines, the usage of appropriate tools and so on. The key areas of the outcome or the targets achieved […]
Any system invented or developed for improving a process or product is not foolproof. A new principle or system is like a trickling stream which, in the course of its evolutionary journey, is either joined by a number of other contributories or it itself ends up contributing to a bigger stream of thought and system. […]
The advantage of E-learning is not just restricted to children. Its utility is even more apparent for adults - and more so for those who are working professionals and want to pursue continuing education. It is equally popular with companies that want to undertake Six Sigma online training.
Without having to put in extra employee […]
Six Sigma Training has not been developed with the intention to replace TQM.
It was developed by some of the most gifted CEO s with a view to make their business successful to the maximum extent possible - with the help of the tools and techniques of the quality profession.
Then What Is The Difference?
There are no excuses for slack and lack of excellence. Corporate life has become a race and all companies must aspire to win. Applying Six Sigma principles and practices is indispensable in order to optimize individual and team performance.
The following tips will prove valuable in keeping Six Sigma teams motivated:
A survey would bring out the reasons for employee behavior - high absenteeism if it exists, reduction in productivity and so on. The employee surveys in Six Sigma implementation and measurement systems help maintain the flow of Six Sigma projects.
Some Six Sigma companies also include employee surveys as part of the system to measure […]
There are certain basic things such as data authenticity, effective logistics, reduction in cycle times and so on that makes the Lean Six Sigma training initiative bring new efficiency and quality to companies.
Data Authenticity
IDOV is a popular methodology mostly used in the manufacturing industry. The acronym stands for Identify, Design, Optimize and Validate. You will find that these are similar to the traditional Six Sigma methodology MAIC (Measure, Analyze, Improve and Control).
The phases and their similarities with the MAIC process are mentioned below.
The key to ensure value flow to the customer is the understanding of customer requirements. Understanding what they need and when it is required are essential to managing a proper flow.
Tools To Ensure Value Flow to the Customer